Q1: What sets PICON apart from other massage brands on the market?
A1: PICON is one of the rare non-invasive, home-use devices developed and manufactured in Korea that brilliantly fuses "physical therapy-grade deep fascia release" with "advanced aesthetic microcurrent (SMAS lifting)." Featuring an exclusive zero-consumable 3D node architecture that won the PINUP Design Award, it has been vetted by over 1,800 sports professionals as the premier choice for next-gen smart therapy devices.
Q2: Is it mandatory to use it with a gel? Can I substitute it with other products?
A2: This entirely depends on the mode you choose and your desired skincare goals:
1. For Premium Anti-Aging & Lifting: We highly recommend using the official PICON Booster Gel. If you are using the PICON V2 primarily for facial contouring, neck firming, or skin tightening, the dedicated gel is your absolute best bet. It features a dual-action formula enriched with 10-fold Hyaluronic Acid and 4-GF Peptides. Driven by the microcurrent's electroporation effect, these anti-aging ingredients are pressed deep into the dermis—allowing you to undergo medical-grade skincare while enjoying a lifting massage.
2. For Pure Muscle Relaxation: You may opt to use the device without gel or with a substitute, though the sensation of microcurrent conduction may feel slightly weaker. If needed, a generic ultrasound gel with good conductivity can serve as an alternative.
⚠️ Vital Note from the Manufacturer:
Standard ultrasound gels are not cosmetic-grade skincare products. They do not contain nourishing properties, and leaving them on sensitive skin for extended periods may trigger redness, irritation, or allergic reactions. Therefore, if you use ultrasound gel as a substitute, it must be wiped down or washed off completely immediately after use.
You may also experiment with other water-based skincare products as your conductive medium. However, please absolutely avoid oil-based products (such as massage oils or baby oils), as oils completely insulate and block the electrical current, rendering the microcurrent functions inactive.
Q3: What should I do if I can't feel any microcurrent or vibration?
A3: Please verify the following:
1. Due to built-in safety mechanisms, the device will only activate when both aluminum alloy nodes make simultaneous contact with your skin.
2. Check if your skin is overly dry. Microcurrent conductivity drops sharply on dry surfaces. We strongly advise applying a layer of gel or water-based media first.
Q4: How should I clean and store the device?
A4: Maintenance is exceptionally simple! Simply wipe the nodes down with a tissue or a dry cloth after each session. Do NOT wash or submerge the device under water. Store it in a cool, dry place away from moisture and open flames.
Q5: How long does it take to charge? Can I use it while it's plugged in?
A5: Using the included Type-C cable, a complete charge takes roughly 3 to 4 hours, which provides up to 10 hours of continuous operational life. To guarantee your safety, the device features a charging protection cutoff: it will automatically turn off and cannot be powered on while charging.
